Terms of Service

Effective Date: August 30, 2026

Welcome to the website of Quality Auto Body & Paint (“Quality Auto Body,” “we,” “us,” or “our”). These Terms of Service govern your use of quality-autobody.com and any forms, information, features, or services available through this website.

By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website.

1. About Quality Auto Body & Paint

Quality Auto Body & Paint is an independent auto body and collision repair facility located in Hesperia, California.

Our website provides information about our business, collision repair services, vehicle repair capabilities, insurance claim assistance, estimates, contact information, and related services.

Information provided on this website is for general informational purposes and does not by itself create a repair contract or other service agreement.

2. Website Estimates and Estimate Requests

Visitors may use our website to request an estimate, appointment, inspection, or additional information.

Any estimate, preliminary price range, or other information provided before a physical inspection of a vehicle may be subject to change.

Vehicle damage may include hidden or additional damage that cannot be identified until the vehicle is inspected or disassembled. Parts availability, labor requirements, insurance requirements, manufacturer procedures, and other circumstances may also affect the final cost or completion time of a repair.

A website request or online estimate does not constitute final authorization to perform repairs.

Any actual repair work is subject to the applicable written estimate, repair authorization, work order, or other agreement between the customer and Quality Auto Body & Paint.

3. Repair Services

Repair services are provided according to the specific estimate, repair authorization, work order, or other documentation associated with the customer’s vehicle.

If there is any conflict between these website Terms of Service and a signed repair authorization or other written agreement concerning a specific repair, the terms of the applicable repair agreement will control with respect to that repair.

Nothing in these Terms is intended to waive or limit any rights a customer may have under applicable federal, California, or local law.

4. Insurance Claims

Quality Auto Body & Paint may assist customers with communication, estimates, documentation, supplements, and other matters related to automobile insurance claims.

Unless expressly stated otherwise, Quality Auto Body & Paint is an independent repair facility and is not owned by, operated by, or part of an insurance company.

The customer’s insurance company is responsible for making its own coverage, liability, payment, and claim decisions.

We cannot guarantee that an insurance company will approve a particular repair, part, procedure, supplement, rental vehicle, payment amount, or claim.

Customers remain responsible for amounts not paid by their insurance provider, subject to applicable agreements and law.

5. Vehicle Manufacturer and Brand References

This website may reference automobile manufacturers, vehicle brands, models, insurance companies, parts manufacturers, or other third-party companies.

Vehicle manufacturer and brand names are used primarily to identify the types of vehicles we service or to provide relevant repair information.

Unless expressly stated otherwise, Quality Auto Body & Paint is an independent collision repair facility and is not affiliated with, sponsored by, endorsed by, or an authorized representative of the vehicle manufacturers or other third-party brands referenced on this website.

All third-party trademarks, logos, product names, and company names belong to their respective owners.

6. Certifications, Training, and Qualifications

From time to time, our website may describe certifications, training, awards, professional qualifications, equipment, or industry recognition held by our business or technicians.

We make reasonable efforts to keep this information accurate and current. Certifications, programs, qualifications, and recognition may change over time.

Nothing on this website should be interpreted as a certification, endorsement, or affiliation from a third party unless that relationship is expressly stated.

7. Appointments and Repair Completion Times

Appointment requests submitted through the website are not guaranteed until confirmed by Quality Auto Body & Paint.

Any projected repair completion date or time frame is an estimate unless specifically agreed otherwise.

Repair schedules may be affected by circumstances including:

• Parts availability
• Additional or hidden vehicle damage
• Insurance company approvals
• Supplemental estimates
• Manufacturer repair procedures
• Shipping delays
• Customer approvals
• Labor requirements
• Conditions outside our reasonable control

We will make reasonable efforts to communicate material changes to an expected repair schedule.

8. Information You Provide

When using our website, you may provide information such as your:

• Name
• Email address
• Telephone number
• Vehicle year, make, and model
• Vehicle identification number
• Insurance information
• Vehicle damage information
• Photographs
• Contact information
• Other information related to your repair or inquiry

You agree that information you submit will be accurate to the best of your knowledge.

Our collection and handling of personal information is also governed by our Privacy Policy.

9. Photos and Documents Submitted Through the Website

If you upload photographs, documents, or other materials through our website, you represent that you have the right to provide those materials to us.

You authorize Quality Auto Body & Paint to use those materials as reasonably necessary to review your inquiry, prepare an estimate, communicate with you, assist with a repair or insurance claim, and provide requested services.

We will not obtain ownership of your personal photographs merely because you submit them through the website.

10. Communications

If you provide your telephone number or email address, you authorize us to contact you regarding your inquiry, estimate request, appointment, vehicle, repair, or related customer service matters.

Message and data rates may apply to text messages depending on your mobile carrier and plan.

Where required by law, promotional or marketing communications will be handled separately from communications necessary to respond to your request or provide services.

11. Website Accuracy

We make reasonable efforts to provide accurate and current information. However, website information may occasionally contain typographical errors, outdated information, technical inaccuracies, or incomplete information.

We may correct or update website information at any time.

Photographs shown on the website may be illustrative and may not represent the exact condition, repair procedure, vehicle, part, or result applicable to every customer.

12. Third-Party Websites

Our website may contain links to third-party websites, including mapping services, social media platforms, review websites, automobile manufacturers, insurance companies, or other resources.

These websites are operated independently from Quality Auto Body & Paint.

We are not responsible for the content, availability, privacy practices, security, accuracy, or policies of third-party websites.

A link to another website does not necessarily mean that we endorse, sponsor, or have a business relationship with that website or organization.

13. Acceptable Website Use

You agree not to misuse this website.

You may not:

• Attempt to gain unauthorized access to the website or its systems
• Introduce malicious software, viruses, or harmful code
• Interfere with the website’s normal operation
• Submit knowingly false or fraudulent information
• Use automated systems to overload, scrape, or disrupt the website without authorization
• Use the website for unlawful purposes
• Impersonate another person or organization

We may restrict access to the website where reasonably necessary to protect our systems, customers, or business.

14. Intellectual Property

Unless otherwise stated, original website content created for Quality Auto Body & Paint, including text, graphics, photographs, design elements, and branding, is owned by or licensed to Quality Auto Body & Paint and is protected by applicable intellectual property laws.

You may view and print reasonable portions of the website for personal, noncommercial purposes.

You may not reproduce, republish, sell, distribute, or commercially exploit our original website content without permission.

Third-party trademarks and other intellectual property remain the property of their respective owners.

15. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend, modify, update, or discontinue portions of the website for maintenance, security, technical, or business reasons.

16. Disclaimer

The website and its informational content are provided on an “as available” basis.

To the extent permitted by applicable law, Quality Auto Body & Paint does not make guarantees regarding the continuous availability of the website or the completeness of general information published on it.

This disclaimer does not eliminate warranties, obligations, or customer rights that cannot legally be excluded under applicable law or that arise under a specific written repair agreement.

17. Limitation of Liability

To the extent permitted by applicable law, Quality Auto Body & Paint will not be responsible for indirect or consequential losses resulting solely from the use or inability to use this website.

Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by law.

These website limitations do not replace or alter any rights or responsibilities contained in a separate written repair authorization, warranty, or service agreement.

18. Privacy

Your privacy is important to us.

Please review our Privacy Policy for information concerning how we collect, use, retain, and protect information provided through this website.

Privacy Policy:
https://quality-autobody.com/privacy-policy/

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable requirements.

When we make changes, the updated version will be posted on this page with a revised effective date.

Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

20. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Nothing in this provision limits any consumer right or remedy that cannot legally be waived.

21. Contact Us

Questions regarding these Terms of Service may be directed to:

Quality Auto Body & Paint
16701 Walnut St., Suite G
Hesperia, CA 92345

Phone: (760) 947-8777
Website: quality-autobody.com